Jeff, the tech that came out was courteous & efficient. Our problem was unique & he was determined to give it his best shot. It was a two man job – & thankfully my husband was home to help – but I will recommend Pinnacle – & Jeff in particular in the future. And BTW – the office staff was patient & helpful as well.
One of the best service calls I have ever had to work with. The guys were here the next day, on time, polite and respectful. The quote over the phone was the same as they said after looking at the doors and also exactly what I paid for. They even tightened the chain and lubed the runners at no extra cost. It was done in less than an hour. It was perfect and recommend Tyler and Matt to anyone. Thanks for the pleasant experience.
Very professional experience and they did a fantastic job with our garage door at a reasonable price and time of installment. Also, they did forget four screws but came back later THAT day and did them for us. They are true to their word!read more
Bloomington IL – Called dispaptch for 24hr emergency service 6:40pm on a Saturday. Repairs, broken pulley cables, completed w/in 2 hours of my initial call. Was charged exactly what I was quoted for labor. Very satisfied with overall customer experience.read more
Great same day service every time I’ve called them. This time, I had moved to a different house and I remembered them by Pinnacle Door or Central Illinois Door…but I could not find them online. Turns out…it’s these guys. Same folks, different name DH Pace. They came out to my house and replaced my garage door opener in a timely fashion. They were friendly and efficient. They took time to explain everything.read more
From the initial contact over the phone to the in person encounter with the technicians, I highly recommend this company! The service technicians were onsite within 4 hours of calling and were able to fix the problem within an hour! Brandon and Gary were very knowledgeable and did a phenomenal job in explaining everything before completing the work. Affordable, Knowledgeable, and fast!read more
My garage came off the track and I tried to fix it myself all day Saturday. On Sunday I called DH Pace and Gary was extremely prompt, professional and did a good job explaining everything to me. Now I know how to maintain my garage door and when to call the professionals. Thanks!read more